Refund Policy
All services from THECHURCHCO. are non-refundable unless specified otherwise in writing by THECHURCHCO.
Customers that purchase a subscription and utilize our free Simple Setup are not eligible to cancel that subscription within the first 12 months of signing up. No refunds will be offered for any payments made or services rendered.
Customers that have purchased a website setup plan or have built the website themselves are welcome to cancel their accounts at any time, however, no refunds will be offered for any payments made or services rendered (even if the service has not been utilized).
Please make good use of the 14 day free trial prior to purchasing, to ensure that we are a good fit for your church.
Customers that purchase a subscription and utilize our free Simple Setup are not eligible to cancel that subscription within the first 12 months of signing up. No refunds will be offered for any payments made or services rendered.
Customers that have purchased a website setup plan or have built the website themselves are welcome to cancel their accounts at any time, however, no refunds will be offered for any payments made or services rendered (even if the service has not been utilized).
Please make good use of the 14 day free trial prior to purchasing, to ensure that we are a good fit for your church.
Example Situations
If you purchase a yearly plan and decide to end before a year there would not be a refund in this case since you have opted not to pay monthly and have had access to the free 14 day trial.
If you purchase and forget to make use of the platform, there would not be a refund for such cases.
If one of your team selects a paid setup option and we then do that setup that was asked of us and you contact us saying it was a mistake. We understand that but because we have already done the work for the setup, there would not be a refund.